Privacy Policy
Effective 3 October 2026
This policy explains how the Clarly mobile app (“Clarly”, “we”, “us”) handles information when you use the app (package io.clarly.app) and this website, clarly.io. If you have any question, write to support@clarly.io.
1. Information we collect
If you don’t sign in
Your progress (completed lessons, XP, streak, goals, daily practice minutes), your preferences (language, reminder time, notification setting) and your name, if you entered one, are stored only on your device. We cannot see them.
If you sign in with Google (optional)
- Account details: your name, email address and an account identifier, provided by Google when you choose “Continue with Google”. We never see your Google password.
- Learning progress: the progress and preferences listed above, saved to your account so they are backed up and available on your other devices.
If you subscribe to Clarly Pro
Payments are handled entirely by Google Play. We never receive your card or bank details. To know whether you have an active subscription, we receive purchase information from Google Play (product, purchase date, renewal and trial status) together with an anonymous app identifier, or your account identifier if you are signed in.
Voice recordings
Speaking exercises use your microphone, only after you grant permission and only while you record. Recordings are stored temporarily on your device so you can listen back. They are never uploaded to us or anyone else.
Notifications
If you turn on reminders, they are scheduled locally on your device. We don’t use push notification servers and don’t collect a notification token.
Technical information
Like any app that connects to the internet, our service providers (listed below) receive standard technical information such as your IP address, device type, operating system and app version when the app talks to them. This is used only to deliver the service, keep it secure and send app updates.
2. How we use information
- To provide the app and its features, and save and sync your progress if you sign in.
- To unlock Clarly Pro when you have an active subscription and restore it on a new device.
- To answer your support and account-deletion requests.
- To keep the service secure and working, and deliver app updates.
We do not use your data for advertising, we do not build advertising profiles, and we do not sell or rent your data to anyone.
3. Service providers we use
We share data only with the providers needed to run Clarly, who process it on our behalf and under their own security and privacy commitments:
| Provider | Purpose | Data involved |
|---|---|---|
| Google (Sign-In, Google Play) | Optional sign-in; app distribution, payments and subscriptions | Name, email, account ID; purchase information |
| Supabase | Account and cloud backup of progress | Account details, learning progress |
| RevenueCat | Managing subscription status across devices | App/account identifier, purchase information |
| Expo (EAS Update) | Delivering app updates | Technical information |
| Cloudflare | Hosting this website | Technical information for website visits |
We may also disclose information if required by law, or to protect the rights and safety of our users or the service.
4. How long we keep data
- Account details and synced progress are kept until you delete your account.
- Data stored only on your device is removed when you uninstall the app or clear its data.
- Purchase records may be kept by Google Play and RevenueCat as required for accounting and legal obligations.
- Account-deletion requests are kept until the deletion is completed and confirmed.
5. Deleting your account and data
You can delete your account at any time, which permanently removes your account details and synced progress:
- In the app: Profile → Account → Delete account. This is immediate.
- On the web: request it at clarly.io/delete-account. We complete requests within 30 days.
Deleting your account does not cancel a Google Play subscription — cancel it in Google Play → Subscriptions.
6. Your rights
Depending on where you live (for example under the GDPR in the EU/UK or the CCPA in California), you may have the right to access, correct, export or delete your personal data, to object to or restrict its processing, and to withdraw consent. To exercise any of these rights, email support@clarly.io. You also have the right to complain to your local data-protection authority.
7. Security
Data is encrypted in transit (HTTPS/TLS). Synced data is protected by access rules so that each account can only access its own data. No method of storage or transmission is 100% secure, but we work to protect your information.
8. Children
Clarly is not directed to children under 16, and we do not knowingly collect personal data from them. If you believe a child has given us personal data, contact us and we will delete it.
9. International transfers
Our service providers may process data in countries other than yours. Where required, transfers are protected by appropriate safeguards such as standard contractual clauses.
10. Changes to this policy
We may update this policy as Clarly evolves. We will post the new version on this page and update the effective date; significant changes will also be announced in the app.
11. Contact
Questions or requests: support@clarly.io